Terms & Conditions

Terms and Conditions

When placing an order via this site, you are agreeing to the Terms and Conditions of Lorna Jayne Ltd as set out below.
By visiting this site or by sending emails to us, you are consenting to us contacting you electronically. We may email you concerning your order, in doing so this satisfies our legal obligation to communicate in writing.
Your use of this website and any such dispute arising out of such use is subject to the laws of England, Northern Ireland, Wales and Scotland.
Our “dispatch” time estimate as stated is calculated from receipt of payment to us sending the goods via royal mail or courier, not the time in which you will receive them.

Distance Selling Regulations
Under a distance contract, if you buy goods, you do have the right to cancel your contract within a period of 14 days. This begins on the day after the day you receive the goods.

Good must be returned to us intact and in their original condition; we reserve the right not to accept returns on personalised items unless they are faulty/damaged. A full refund including postage will be processed within 14 days on receipt of the returned goods. In all cases where you may wish to cancel your contract, we would request that you contact us in the first instance and we will endeavour to assist you.
Any missing, damaged or lost items must be reported to Lorna Jayne Ltd within 2 working days.

The entire content of this website, including, text, images, designs and software remain the property of Lorna Jayne Ltd and is protected by international copyright laws. This website contains material which is owned by or licensed to us.

It is your responsibility to maintain the confidentiality of your account, by way of password protection or computer access restrictions. Only person over the age of 18 may use this site without the direct supervision of an adult/parent/guardian. We are not responsible for any damage or losses, which may occur as a result of failure to protect your account and/or password.
We reserve the right to terminate accounts, remove or edit their content or refuse service, cancellation of orders by us is at our discretion. We recommend that you return to our terms and conditions from time to time to keep informed of the said terms.

We reserve the right to make changes to the website as required. We further reserve the right to amend out terms and conditions and policies.
The website is owned and operated by Lorna Jayne Ltd (Co. No. 07618020) a company registered in England and Wales, whose registered office is at Unit 11, Cosford Business Park, Central Park, Lutterworth, Leicestershire, LE17 4QU.

VAT reg no 220275350